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Partenaires & Médias
General terms and conditions - The Agreement may be terminated by Shayp by giving 1 month’s written notice. If Shayp cancels the Agreement during the subscription year, Shayp will reimburse the subscription fee in condition that the water meter reader is sent back in good condition. - Shayp can terminate the Agreement with immediate effect and without judicial intervention in the following instances: - in the event of serious or repeated infringements of the Client’s obligations, after Shayp has defaulted the Client. Examples include: when Shayp does not receive any measurement data because the water meter reader was not or insufficiently installed, when the Client does not provide a sufficient network connection, but also piracy, attempted piracy, copying or making changes to the software, etc.- if it is found that it is not technically feasible to install the device or to have it function properly. In the event of termination of the Agreement by Shayp, the authorization is simultaneously terminated. Water meter reader - The Client will need a water meter reader for Shayp’s services. Shayp will deliver the water meter reader in accordance with the delivery terms, as indicated on the website (http://www.shayp.be/), after the payment of the Service Fee that was entered into and after the withdrawal period has expired. Shayp will provide a water meter reader which enables the Agreement to be carried out. - Shayp remains owner of the water meter reader. Upon termination of the Agreement, for any reason whatsoever, under 1 month, the Client will return the water meter reader at their own expense. In the event that the Client fails to comply, the Client’s Service Fee will not be reimbursed. The Rental Guarantee will only be returned if the water meter reader is still in good condition. - Shayp cannot guarantee the water meter reader’s proper functioning if the water meter is non-compatible with the Water meter reader or where Sigfox connectivity is not sufficiently serviced in the area. - If the Client is unable to have the device functioning, Shayp reimburses the Service in condition the device is sent back to Shayp. - The Client acknowledges that the water meter reader is delivered in good condition. The Client confirms and uses the water meter reader in accordance with the guidelines they receive from Shayp. - The Client will be prudent in taking care of the water meter reader. The Client is prohibited from making changes to the water meter reader that could interfere with the water meter reader’s functionality or the water meter. - The water meter reader is to remain the exclusive possession of the Client and under his control. The Client will use the reader for private use only. The Client will keep the reader free from confiscation or any other charges. - The Client will maintain the water meter reader in good condition and will immediately inform Shayp of any loss or damage to the devices and/or any serious and continuing errors. In the event that the Client loses or damages the water meter reader(s) the Rental Guarantee will not be reimbursed. The Client indemnifies Shayp against all liability as a result of inappropriate, unauthorized or fraudulent use of the reader. - Shayp does not guarantee suitability for a use that is reasonably unforeseeable. - With regards to the water meter reader software, the Client shall be given a user license for the duration of the Agreement. Shayp SPRL BE 0682.631.956.